Privacy Policy

1. Information We Collect

Information you provide directly: This includes your name, email address, company name, job title, telephone number, and other contact details submitted when you complete a contact form, request a product demonstration, or subscribe to updates.

Information collected automatically: When you visit the Website, we may automatically collect your IP address, browser type, device information, pages visited, time spent on the Website, and referring URL.

Cookies and tracking technologies: We use cookies and similar technologies to optimize Website functionality and understand user behavior.

2. How We Use Your Information

• Respond to your inquiries and provide technical support.
• Provide the latest information about our 3D vision sensors and DexVerse™ technology.
• Improve Website functionality and enhance the user experience.
• Send marketing communications, from which you may unsubscribe at any time.
• Comply with our legal and regulatory obligations.

3. Sharing and Disclosure of Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: Trusted third parties that help us operate the Website, such as hosting and analytics providers.
• Affiliates: Subsidiaries or branches of DexForce.
• Legal requirements: When disclosure is required by legal process or a government authority.

4. Data Security and Retention

We use reasonable technical measures to protect your data. However, please note that internet transmission is not 100% secure. We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve Website security and core functionality;
• Understand browsing and behavioral trends;
• Optimize digital marketing and Website performance.

You can manage your cookie preferences through the Website's Data Privacy Settings banner or your browser settings. Please note that disabling certain cookies may limit your use of some Website features.

6. Data Security

We use industry-standard technical and administrative measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or for the period required by law, tax, or regulatory obligations.

8. Your Rights

Depending on the laws in your jurisdiction, including the GDPR or CCPA, you may have the following rights:

• Right of access: Request a copy of the personal information we hold about you;
• Right to rectification or deletion: Request correction of inaccurate information or deletion of your information;
• Right to withdraw consent: Withdraw your authorization for data processing at any time;
• Right to data portability: Request that your data be transferred to another party.

To exercise any of these rights, contact us at contact@dexforce.com.

9. International Data Transfers

Your information may be processed and stored outside your country. We will implement appropriate safeguards to ensure that your data is protected in accordance with international data protection laws.

10. Third-Party Links

The Website may contain links to third-party websites, including social media or partner websites. We are not responsible for the privacy practices of these external websites and encourage you to review their policies separately.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. All updates will be posted on this page with the latest revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we process personal information, please contact us at:

13. Other Terms

This Privacy Policy is written in both Chinese and English. If there is any inconsistency or conflict between the two versions, the Chinese version will prevail.