Case Background
DexForce Technology partnered with Weixiaofan, a digital healthy dining brand, to create the industry's first service robot for light-meal retail, now in service at “Hung Xiaofan Tong”, a store jointly created by Weixiaofan and Hong Kong's homegrown herbal tea giant Hung Fook Tong. Supported by the Hong Kong Productivity Council, the partnership also marks a landmark implementation of DexForce Technology's “DexBot Inside” strategy.
Application Results and Value Validation
Stable and efficient execution from payment to delivery
Upon receiving an order instruction, the robot plans a precise navigation path and completes the full set of standardized operations, from accurately identifying and picking the designated meal box in the temperature-controlled cabinet to handing it over to the customer.
An expert in healthy eating education
With a built-in voice-enabled large language model and access to a healthy eating knowledge base, the robot acts as an expert in healthy eating education, providing health Q&A, diet pairing recommendations, and dietary calorie and exercise guidance in restaurants, medical care, and other scenarios.
Connecting the data flow between health data and personalized meal recommendations
The robot can connect to the healthy dining app and link encrypted personal body data and health goals. Customers place orders in the app, and the system automatically generates a precise meal plan that meets personalized nutritional needs. Once an order is confirmed, the meal details and pickup instructions are synced to the in-store robot.
